Cancellation & Refund Policy

Please review our cancellation and refund policies carefully before making a reservation.

Full Refund

  • Cancellations made more than 7 days before check-in are eligible for a full refund, minus processing fees.
  • No refund will be processed for partial or token payments.

Partial Refund

Cancellations made up to 7 days before check-in will incur a 50% charge of the total booking amount.

No Refund

Cancellations made within 7 days of check-in or no-shows are non-refundable.

Early Departure

No refund will be provided for unused nights if guests depart earlier than scheduled.

Special Promotions

Bookings under promotional or discounted rates are non-refundable, unless stated otherwise in the offer terms.

Non-Refundable Rates

Certain rates or packages may be non-refundable regardless of cancellation date. These will be clearly mentioned at the time of booking.

Group Bookings

Refund terms for group bookings may differ. Please refer to the group contract or contact the hotel for clarification.

Reservation Date Changes

Date changes are subject to availability and may involve additional charges or rate adjustments.

Force Majeure

In case of natural disasters or government restrictions, Palamu Tiger Resort may offer alternative solutions instead of refunds.

Refund Processing Time

Approved refunds may take 7–10 business days, depending on the payment method and financial institution.